1. What is CasX? 

CasX is your go-to fintech solution for maximizing discounts effortlessly. Since 2021, we’ve been dedicated to transforming the shopping experience, providing exclusive discounts at 100+ brands and upfront savings at fuel stations across India. Join us and experience effortless savings.

2. How does CasX benefit you? 

Simply sign up for a CasX Prepaid Card and choose the voucher that best suits your needs. You’ll receive a CasX Prepaid Card that you can use to swipe at any fuel station pan India. Additionally, your voucher includes access to our online shopping portals as well as to our online shopping portals (GV and UnGV) where you can enjoy discounts on various brands, products and services.

3. Is there a fee to use CasX? 

The CasX Prepaid Card is free. However, there is a fee associated with the voucher you opt for. Be sure to review our terms and conditions.

4. How do I load money onto my CasX Prepaid Card? 

You can easily load money onto your CasX card through various methods like Bank Transfer, Debit Card, Credit Card, UPI Payments, Offline Transactions or Net Banking options available on our secure platform.

5. Is CasX safe? 

Yes, CasX uses secure technology to protect your financial information.

6. What are the different CasX vouchers available? 

We offer two main categories: Imperia and Legend. Imperia comes with and without movie tickets with the validity of 5 & 12 months respectively. However, Legend comes with a double limit that of Imperia without movie tickets with a validity of 5 months.

7. How do I choose the right CasX voucher? 

Consider your spending habits and movie-going preferences. Think about how much you spend on fuel and shopping, how often you go to the movies, and your budget comfort level.

8. Where can I use my CasX prepaid card? 

Currently, CasX prepaid cards can only be swiped at all the fuel stations nationwide. However, your voucher offers access to our online shopping portals (GV and UnGV) where you can enjoy discounts on various brands, products and services.

9. What kind of discounts can I expect on fuel? 

Discounts on fuel vary depending on the point-of-sale rates at fuel stations. You can typically expect a range of 7.8% to 10.75%.

10. What happens if I lose my CasX Prepaid Card? 

You can easily report a lost or stolen card by calling our support team. A new card shall be issued and the cost of the card will be borne by the client itself.

11. Is there a customer support team available? 

Yes, our friendly customer support team is always happy to answer your questions. You can reach us via email on care@casx.in or call us at 9280392804 during our office hours (10:30 AM to 06:00 PM Monday to Friday).

12. Where can I learn more about CasX? 

We encourage you to explore our website! You can also find us on social media for updates, tips, and exclusive offers. 

13. Can I manage my CasX account online? 

Absolutely! Our user-friendly online account allows you to:

• Self top-up
• Track your spending
• View transaction history
• Manage your card settings
• Access shopping portals
• Buy brands gift vouchers 
• Book movie tickets

14. What’s the difference between Imperia and Legend?

Imperia has both a shorter validity period (5 months) and a longer validity period (12 months). Imperia has both with and without movie ticket options. Legend has 5 month validity and offers more limits, ideal for people who have higher spending limits.

15. What are the benefits of Imperia without movie tickets?

Imperia without movie tickets is ideal if you aren’t a frequent moviegoer. You’ll still enjoy discounts on fuel along with access to our GV and UnGV gift voucher portals.

16. How many movie tickets come with the Imperia (with movie tickets) voucher? 

This depends on the specific voucher you choose. You get 6 movie tickets with 5 months validity and 16 movie tickets with 12 months validity. We recommend checking the terms and conditions.

17. Who should consider a Legend voucher?

Legend vouchers are a good fit for those who spend more on fuel. 

18. What are the benefits of Legend?

Legend vouchers offer a higher maximum benefit from discounts (double limit), compared to Imperia.

19. Where can I find more details about each voucher? 

We recommend contacting customer support for a detailed breakdown of each voucher’s features and pricing.

20. Can I upgrade or change my voucher after purchase? 

No, after activation users can’t upgrade or change existing vouchers. The upgrade option is available only after the existing voucher expires. We encourage you to contact customer support to inquire about potential upgrade options.