TERMS & CONDITIONS

For Vouchers:-

Redemption & Validity:

  • Timely Use: All CasX Gift Coupons have a fixed validity period. Ensure that you redeem your coupons within the specified timeframe to enjoy its benefits. Expired coupons cannot be reissued or extended.
  • Brand Specificity: The validity period of your gift voucher will vary depending on the brand it applies to. Kindly refer to your specific coupon details for confirmation.
  • No Cash or Reloads: CasX Gift Coupons cannot be redeemed for cash or to
    reload other gift vouchers.

Delivery & Usage:

  • Email Delivery: Your CasX Gift Coupon will be delivered electronically to the
    email address you provided at the time of sign-up / registration.
  • Recipient Information: Unfortunately, we cannot modify the recipient’s email address or mobile number associated with the gift coupon after purchase.
  • Online Purchases Only: CasX Gift Coupons can only be purchased through online payment mode at this time.

Additional Information:

  •  Final Purchases: Kindly note that CasX Gift Coupons are considered final purchases upon completion. This means they cannot be canceled, refunded,
    replaced, or returned.

We recommend double-checking all information before finalizing your CasX Gift Coupon purchase.

Movie Booking Terms:-

(1) Customers can use the first coupon code for booking a movie at least 15 days after the date of voucher purchase.

(2) There should be a minimum gap of 30 days in case the customer is redeeming 2 movie tickets at a time & 15 days if one ticket is redeemed.

(3) The movie ticket must be used within 4 months in case of a 5 months voucher and 12 months in case of 12 months voucher. If not, the voucher will not be carried forward and the ticket will expire.

(4) These vouchers cannot be utilized on public holidays.

(5) Tickets will be issued subject to availability without any seat preference.

(6) Movie voucher entitles the customer for only a movie ticket and no other facilities in the theater such as food and beverages etc.

(7) No one can exchange the tickets/vouchers for cash.

(8) Clubbing of two vouchers i.e. 4 ticket coupons of two different users will be allowed at one time for continuous seat booking but not 6.

(9) Movies which are declared mega blockbuster or blockbuster or similar, then such movies will be live after a week 10 days of their release. Once live on our website, only then the customer can request booking for such movies.

(10) Users need to place their booking request 5 hours prior to their show timings. Booking must be placed between 10.30 am to 6.00 pm on working days.

(11) Maximum cap for a single movie ticket is ₹300. Seats costing above ₹300 cannot be booked nor can pay the difference and book the seats costing above ₹300.

 

If you have any questions, kindly don’t hesitate to contact CasX customer support team at +919280392804 or email us at care@casx.in.